FAQs

FREQUENTLY ASKED QUESTIONS

.      Up to which radius do you deliver?

We currently deliver to Düsseldorf and the surrounding area as well as: Erkrath, Mettmann, Hilden, Neuss, Ratingen, Krefeld, Duisbrug. Larger orders can be delivered on request. Contact us now and get a direct answer. 

Email: info@charcuterieduesseldorf.com

SMS: 015778815128

.      Can you pick up the boxes free of charge?

Yes. You can pick up your order in our shop according to the date and time stated on your order.

.      Can you also pay in cash?

No, unfortunately not. We only accept prepayments through the website.

.      How many people are these boxes intended for?

Our boxes have different sizes of ours

XS box is for one (we deliver from 3 boxes)

S-Box is for up to two people.

M-Box is for five people

L-Box is for up to ten people.

Please note that charcuterie is a snack box and not a full meal.

.      How big are the boxes?

L-box 8 x 37.6 x 55.7 cm 

M-Box 8 x 31.3 x 46.4 cm

S-box 8 x 37.6 x 55.7 cm

XS box 18 x 22.5 cm (base 16 x 21 cm) 

For the chocolate berries, we usually use our XS or S boxes, depending on the size of the order.

.      How early should I order?

As we only have a limited capacity per day, we recommend ordering as soon as possible. One day before at the latest.

.      Can I order the same day?

Yes, only by request. Contact us to find out if we have the capacity. 

Email: info@charcuterieduesseldorf.com

SMS: 015778815128