FAQs
FREQUENTLY ASKED QUESTIONS
. Up to which radius do you deliver?
We currently deliver to Düsseldorf and the surrounding area as well as: Erkrath, Mettmann, Hilden, Neuss, Ratingen, Krefeld, Duisbrug. Larger orders can be delivered on request. Contact us now and get a direct answer.
Email: info@charcuterieduesseldorf.com
SMS: 015778815128
. Can you pick up the boxes free of charge?
Yes. You can pick up your order in our shop according to the date and time stated on your order.
. Can you also pay in cash?
No, unfortunately not. We only accept prepayments through the website.
. How many people are these boxes intended for?
Our boxes have different sizes of ours
XS box is for one (we deliver from 3 boxes)
S-Box is for up to two people.
M-Box is for five people
L-Box is for up to ten people.
Please note that charcuterie is a snack box and not a full meal.
. How big are the boxes?
L-box 8 x 37.6 x 55.7 cm
M-Box 8 x 31.3 x 46.4 cm
S-box 8 x 37.6 x 55.7 cm
XS box 18 x 22.5 cm (base 16 x 21 cm)
For the chocolate berries, we usually use our XS or S boxes, depending on the size of the order.
. How early should I order?
As we only have a limited capacity per day, we recommend ordering as soon as possible. One day before at the latest.
. Can I order the same day?
Yes, only by request. Contact us to find out if we have the capacity.
Email: info@charcuterieduesseldorf.com
SMS: 015778815128